Important: To ensure a safe and secure gaming experience for our customers we may require verification documents before processing payouts from your account.

If you have deposited by credit card, please download and fill out the following credit card authorization form. Kindly submit this form with a copy of the Credit Card (front & back) listed on the Authorization Form.

Faxback / Credit Card Authorization Form

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For all withdrawals we require the following:

  1. A legible photocopy of a valid driver's license, passport, or other government issued ID.
  2. A copy of a utility bill for the address used to register with us.

Rest assured that we will keep this information strictly confidential. If you have any questions please don't hesitate to contact our service team who will happily assist you.

Please email your scanned documentation to documents@luckyclub.eu.

Customers will only have to send these documents once and additionally for any new cards used to fund account.